Your Adventure Awaits

1. Agreement to Terms

By accessing and using JetSet Hero's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

JetSet Hero provides premium travel planning, booking, and concierge services for luxury and adventure travel experiences. Our services include but are not limited to travel planning, accommodation booking, activity coordination, and 24/7 travel support.

3. Booking and Payment Terms

All bookings require a deposit and are subject to our cancellation policy. Full payment is typically required 60 days prior to departure. Prices are subject to change based on availability and currency fluctuations until full payment is received.

4. Cancellation and Refund Policy

Cancellations made more than 90 days prior to departure may receive a full refund minus processing fees. Cancellations within 90 days are subject to supplier terms and may result in partial or no refund. Travel insurance is strongly recommended.

5. Liability and Risk

Travel involves inherent risks. JetSet Hero acts as an agent for suppliers and is not responsible for actions of independent contractors, natural disasters, political situations, or other circumstances beyond our control.

6. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable privacy laws including GDPR. Please refer to our Privacy Policy for detailed information about data collection and usage.

1. Information We Collect

We collect personal information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you about your travel, improve our services, and comply with legal obligations. We may also use your information for marketing purposes with your consent.

3. Information Sharing

We share your information with travel suppliers (hotels, airlines, tour operators) necessary to fulfill your booking. We may also share information with service providers who assist us in operating our business, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

5. Your Rights (GDPR)

If you are in the EU, you have rights including access to your data, rectification, erasure, portability, and objection to processing. You may also withdraw consent at any time. Contact us to exercise these rights.

6. Contact Information

For privacy-related questions or to exercise your rights, contact us at [email protected] or +1 (415) 555-0847.

Data Controller Information

JetSet Hero Travel Company, located at 1847 Union Street, San Francisco, CA 94123, United States, serves as the data controller for personal data collected through our services.

Legal Basis for Processing

We process your personal data based on: (1) Contract performance for travel services, (2) Legitimate interests for business operations and marketing, (3) Legal obligations for compliance requirements, and (4) Consent where explicitly provided.

Your GDPR Rights

Right of Access: You may request copies of your personal data.
Right to Rectification: You may request correction of inaccurate data.
Right to Erasure: You may request deletion of your data under certain circumstances.
Right to Restrict Processing: You may request limitation of data processing.
Right to Data Portability: You may request transfer of your data.
Right to Object: You may object to processing based on legitimate interests.

Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Travel-related data is typically retained for 7 years for accounting and legal purposes.

International Transfers

Your data may be transferred to countries outside the EU for travel service delivery. We ensure appropriate safeguards are in place through adequacy decisions, Standard Contractual Clauses, or other approved mechanisms.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing violates GDPR requirements.

Copyright Infringement Policy

JetSet Hero respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority under penalty of perjury

Designated Agent

Copyright Agent
JetSet Hero Travel Company
1847 Union Street
San Francisco, CA 94123
Email: [email protected]
Phone: +1 (415) 555-0847

Counter-Notification

If you believe your content was wrongly removed, you may file a counter-notification containing: your signature, identification of removed content, statement of good faith belief, consent to jurisdiction, and your contact information.

Repeat Infringer Policy

We will terminate accounts of users who are repeat infringers in appropriate circumstances and in our sole discretion.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies: Help us understand how visitors use our website to improve user experience.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
Functional Cookies: Enable enhanced functionality and personalization based on your preferences.

Cookie Preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View cookies stored on your device
• Delete individual or all cookies
• Block cookies from specific sites
• Block all cookies

Third-Party Cookies

We use Google Analytics and other third-party services that may set cookies. These services have their own privacy policies and cookie practices.